Returns or Exchanges

We stand behind our products and formulas and want you to be 100% happy. We feel confident that our products will work and on a rare occasion that we receive a request for a return, often we are able to fix our customers' concern with some advanced tips and guidance. Feel free to reach out to us by email at any time to discuss how we can get the results you want and expect.

To initiate a return, simply email us with your concern & order number at

Returns must be made within 30 days of your receipt date for a refund. Product must be in its original package, with more than half of the solution left. Because we ship complementary, we do ask that you handle shipping and handling if you choose to return.

We take it upon ourselves to ensure your package arrives safely, so we will replace any items that arrived damaged in transit. Please email us as soon as you receive your order. We do ask for photos of the condition of the package or product. We will provide a label for defective or damaged products.

Please let us know if you have any questions, we are happy to help. We appreciate your support and thank you for understanding. 


Frequently Asked Questions

YES you must wear SPF when using any of our products and should be using SPF daily anyway right gurl?

Wholesale or Professional Product Orders

If you are an licensed esthetician and curious about selling our products at your spa or purchasing our professional grade products to use on your clients please email us at requesting information.